Comprehensive Warranty Coverage

All Skyworth products come with a standard warranty period, covering defects in materials and workmanship for peace of mind.

Hassle-Free Repairs

Our dedicated service team ensures efficient repair services, either through our service centers or authorized partners.

Easy Returns Process

If you're unsatisfied, we offer a straightforward return process within the warranty period, with conditions applied.

Dedicated Customer Support

Our customer support team is available to assist with troubleshooting, inquiries, and service requests to ensure your satisfaction.

Extended Warranty Options

For added security, Skyworth offers extended warranty plans that provide extra coverage beyond the standard period.

Genuine Spare Parts

We use only genuine Skyworth parts for repairs, ensuring your product continues to perform at its best.

Nationwide Service Network

Skyworth has a nationwide network of service centers, ensuring quick access to support no matter where you are.

Return Window

Products can be returned within 30 days from the date of purchase, provided they are unused and in original packaging.

Proof of Purchase

A valid receipt or proof of purchase is required for all returns or exchanges.

Condition of Products

Returned items must be in original, unused condition with all accessories and manuals included.

Defective Products

If your product is defective, we offer a full refund or replacement within 30 days of purchase.

Non-Refundable Items

Certain items, such as opened or used products, may not be eligible for return unless faulty.

Return Process

To initiate a return, contact our customer service team for instructions and a return authorization.

Refund Processing

Refunds are processed to the original payment method within 7-10 business days after the return is approved.

Delivery Time

Orders are typically processed within 1-2 business days, with delivery times ranging from 3-7 business days depending on location.

Shipping Costs

Standard shipping is free for orders over $100. For orders under $100, a small shipping fee may apply.

Delivery Areas

We deliver nationwide across Australia, including major cities and regional areas. Remote locations may experience slight delays.

Order Tracking

Once your order is shipped, you’ll receive a tracking number via email to monitor your delivery’s progress.

Shipping Carrier

We partner with trusted carriers like Australia Post and courier services to ensure safe and timely delivery.

International Shipping

At this time, we only ship within Australia. We do not offer international shipping.